Deleting your data

Your details belong to the merchant you bought from — we hold them on their behalf. Ask them directly, or email us and we will pass your request on and see that it is answered.

Email privacy@areye.app with the name of the shop, and the phone number or email address you used when you ordered. We will confirm within 30 days.

Email privacy@areye.app from the address on your account, or ask us from inside your dashboard. We will close your account and delete your shop’s data within 30 days.

Export anything you want to keep first — catalogue, customers and order history — from your dashboard.

To cut our access immediately, open Meta Business Settings and remove Storefront from your WhatsApp Business account. That ends our access at once, without waiting for us.

Then email us as above to delete the message records we hold for you.

Reply STOP to any message. That is recorded immediately and the number is excluded from further non-essential messages — you do not need to contact us.

Records of completed transactions, which tax and company law require us to keep, and opt-out records — deleting the record that you asked not to be messaged would let you be messaged again by mistake.

Everything else goes. Our full Privacy Policy explains what we hold and why.